Shipping policy

Shipping Policy

At Flower, we’re committed to delivering your orders quickly, safely, and with the care they deserve. Below you'll find details about our shipping process, delivery options, and what to expect after placing your order.

Processing Time

All standard orders are processed within 1–2 business days. Orders placed before 2 PM (local time) are typically eligible for same-day delivery, depending on availability.

Delivery Options

  • Same-Day Delivery – Available on qualifying orders placed before the cut-off time.

  • Standard Delivery – Typically arrives within 2–5 business days.

  • Scheduled Delivery – Choose a specific delivery date during checkout for special occasions.

Local Delivery

We offer local delivery for all floral and plant products. Your items will arrive fresh, hand-delivered by our team or trusted local couriers.

Delivery Notes

Please ensure the delivery address and recipient information are accurate. If the recipient is not available at the time of delivery, we may leave the order in a safe location or attempt redelivery.

Delivery Exceptions

  • Deliveries may be delayed due to weather, high order volume (especially during holidays), or courier issues.

  • If we anticipate a significant delay, we will contact you directly.

Order Confirmation & Tracking

Once your order is placed, you’ll receive a confirmation email. For orders shipped via courier, tracking information will be provided when available.

For any questions about shipping or special delivery requests, feel free to Contact Us.